Rich can often be found at the foot of local crags nursing sprains and bruises, halfway up a classic Welsh route or living the high life in the mountainous regions of Europe. He works as a freelance outdoor instructor and has recently perfected the art of falling off mountain bikes. He is also responsible for all things computer-related, including this site. His favourite piece of gear is his set of DMM 4cu Procams-'the best thing since unsliced bread'.

A Few (much appreciated) Customer Comments

"I have been hugely impressed by the speed and quality of your service. I will certainly be using you again and will recommend you to others."

"Many thanks for sorting out this order so quickly, it arrived in less than 48 hours. Great service!"

"I received the tent yesterday evening and it was in perfect condition. I just wanted to say thank you for the great customer service you have provided, it has been greatly appreciated. "

"I'd like to take this opportunity to say how impressed I am with the service I have received from you and that I look forward to shopping with you in the future."

"Cumulus 200 arrived safely today - many thanks. I'll pass it on to the friend who ordered it at the weekend, but I'm sure he'll be as delighted with it as I was with the 350."

"Hi - just a wee note to say I received my shoes today. Great fit and feel good. Thanks for the excellent service! "

"Hi, I would just like to say many thanks for the painless ordering and swift delivery of my item. Have had some problems with other companies recently when ordering over the internet, so it's good to see that there are companies out there that do do what they say they're going to! My order form enclosed with the item was signed Paul, so please thank him and anyone else that was involved. "